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tkrojam

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Posts posted by tkrojam

  1. 19 hours ago, lmacri said:

    Hi tkrojam:

    If you go to Control Panel | Programs | Programs and Features can you see CCleaner listed as an installed product? If so, the high CPU usage you see in your Task Manager may be a scheduled task that is running in the background by your "regular" installed CCleaner software, and not CCleaner Portable. I do not have a "regular" version of CCleaner installed on my system, so I only see CCleaner listed in my Task Manager after I launch Cleaner Free Portable.

    This is what I see when I run CCleaner64.exe to launch CCleaner Free Portable and the interface is opened but idle (Note that I have disabled both settings at Option | Update so CCleaner doesn't automatically check for updates, and I only run Custom Clean - I never allow CCleaner to run a Health Check on my system) ...

    CCleanerv6_14TaskManagerProcessesCCleanerGUIOpen08Aug2023.png.c315cd558f901f1ea91698c53ce7f9db.png

    ... and this is an example of what I see when I go Custom Clean and click Analyze to check what items need to be cleaned.

    CCleanerv6_14TaskManagerProcessesCCleanerCustomCleanAnalyzing08Aug2023.png.b9cd5752ca79ac40572d36acaad2cfa0.png

    Also note that CCleaner Portable is designed to be run from a removable USB stick.  You should not be running CCleaner Portable or any other portable application from your desktop since this will create subfolders and files (e.g., ...\Data, ...\Log, ...\Setup, ...\x86, ...x64, ...\Lang and the ccleaner.ini file) on your desktop.

    I created a folder called E:\Portable\CCleaner on a removable USB stick and I unzip the ccsetup6xx.zip file there.  When I want to run CCleaner I plug that USB stick into my computer and run the CClean64.exe executable.  When I want to update CCleaner Free Portable I delete all the files and subfolders in E:\Portable CCleaner except ccleaner.ini (you want to keep this ccleaner.ini file since this is where your configurations settings are stored), download the latest ccsetup6xx.zip from https://www.ccleaner.com/ccleaner/builds and save it to that E:\Portable\CCleaner folder, and then unzip to re-create all the necessary files on my USB stick.

    I suggest you uninstall any "regular" versions of CCleaner from Control Panel | Programs | Programs and Features (if present) and delete all traces of CCleaner Portable from your desktop. Then download a fresh copy of ccsetup614.zip from https://www.ccleaner.com/ccleaner/builds and save it to a removable USB stick in a folder your created (e.g., something like D:\CCleaner or D:\Portable\CCleaner) so all the files and folders you need to run CCleaner Portable are created in their own folder [Note: if you don't have a removable USB stick then create a subfolder called CCleaner in you Downloads folder (e.g., C:\Users\<yourusername>\Downloads\CCleaner) and unzip it there]. Then run the CCleaner64.exe file, and you should see something like this after the ccsetup614.zip file is deleted  (Note:  at this point I usually delete a few unnecessary files and folders I don't need like the 32-bit CCleaner.exe but I can post back about that later if necessary):

    CCleanerv6_14PortableFilesandFolderBeforeCleanup08Aug2023.png.10f91b27b8c78cb685a7c092933cea28.png

    Once you have unzipped CCleaner Portable on a removable USB stick then use Task Manager to see if you are still seeing high CPU usage by CCleaner64.exe.  If you are then tell us what task you are running with CCleaner Portable when this high CPU usage occurs.
    ------------
    Dell Inspiron 5584 * 64-bit Win 10 Pro v22H2 build 19045.3208 * Firefox v116.0.2 * Microsoft Defender v4.18.23050.9-1.1.23060.1005 * Malwarebytes Premium v4.5.34.275-1.0.2089 * Macrium Reflect Free v8.0.7279 * CCleaner Free Portable v6.14.10584

    CCleaner Portable is designed to be run from a removable USB stick. < This is the key point!

    I copied and pasted the portable ccleaner folder to a USB drive first then I run the .exe directly and the main window can prompt!

    I found it created subfolders and files (e.g., ...\Data, ...\Log, ...\Setup, ...\x86, ...x64, ...\Lang and the ccleaner.ini file) inside the USB drive.

    I tried to copy that portable ccleaner folder back to my desktop and run the .exe directly from desktop and the main window can also prompt!

    CC.jpg.9e3aa5092859949c81d9e7821f48f9bc.jpg

    I think the principle is you have to run on an external drive first for portable version in order to create necessary subfolders and files first.

    Finally, the issue was resolved now.

    Thanks a lot, lmacri. You are so helpful!

  2. 19 hours ago, nukecad said:

    This is CCleaner Portable open on my laptop,.
    As you can see it is sat there using 0% CPU. It only uses the CPU when it is actively scanning for junk or doing something else.

    image.png

    I also note that mine when loaded but not scanning it is taking 39.9 MB of RAM, whereas yours is only showing 5.7 MB of RAM in use.

    All of which suggests to me that something is preventing it from loading properly on your machine; for some reason it is 'stuck' during loading and that is why you don't see a user interface.

    Are you trying to run it as an Admin user or a Standard user?

    What antivirus are you using, and if it isn't Windows Defender then what version is your AV?
    Have you been adding extra blocks to your firewalls or hosts file?

    You say you run it from the desktop,
    Have you simply extracted the files from the zip onto the desktop? or have you extracted it to somewhere else and then made a shortcut on the desktop?

    I assume that you are using the portable for your own reasons, but have you considered installing CCleaner?

    Thanks for your reply.

    Are you trying to run it as an Admin user or a Standard user? Admin privilege already

    What antivirus are you using, and if it isn't Windows Defender then what version is your AV? Default Windows Defender
    Have you been adding extra blocks to your firewalls or hosts file? Never

    You say you run it from the desktop,
    Have you simply extracted the files from the zip onto the desktop? Yes
    or have you extracted it to somewhere else and then made a shortcut on the desktop? I run the .exe instead of shortcut

    I assume that you are using the portable for your own reasons, but have you considered installing CCleaner? I know but I copy and paste the whole folder to another PC and run smoothly that's why I seek help here to investigate what happened on this PC

     

  3. 15 hours ago, nukecad said:

    Are you running it from a USB stick?

    Where did you download CCleaner portable from? (And where did you get those old versions?)

    Your screenshot shows it using 24.1% of the CPU and power usage is showing as 'Very High' - which indicates that it is actively doing something , it is not just sat idle in the background.

    Are you running it from a USB stick?
    No, I run the portable .exe on desktop

    Where did you download CCleaner portable from? (And where did you get those old versions?)
    https://download.ccleaner.com/portable/ccsetup614.zip

    Your screenshot shows it using 24.1% of the CPU and power usage is showing as 'Very High' - which indicates that it is actively doing something , it is not just sat idle in the background.
    What means of something? It is normal when I run same portable version on another PC

  4.  

    I've just run the latest portable version of ccleaner on Windows 10 with latest Windows updates.

    I've started ccleaner and it seems to be running, I can see it in the Task Manager, but there is no ccleaner window displayed, so I can't actually use the program.

    Any ideas?

    I've tried the 32 bit and 64 bit versions and even many older versions.

     

    CCleaner.JPG

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