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Peter N

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Posts posted by Peter N

  1. After CCleaner automatically installed version 6.06 I found that no MS Office apps would work and Acrobat Reader would not open. Reading on this Forum that uninstalling CCleaner solved the problem for someone else, this is what I did and this solved the problem with MS Office and Acrobat.

    I sent off a 'HELP' request to CCleaner support. Before receiving their reply (which was the next day), I installed 'Wise Disk Cleaner' and ran it. 

    CCleaner's reply from 'support' suggested the following:

    1. Open CCleaner > click Options > Exclude
    2. Click Add > Drive or Folder > Browse
    3. Navigate to: C:\Users\(Windows login name)\AppData\Local\
    4. Click "Temp" folder > click OK
    5. Select "File Types" and type: *.dat
    6. Click OK

    I reinstalled CCleaner and found that MS Office apps were now working along with Acrobat Reader so I didn't do the above suggestion.

    Perhaps Wise Disk Cleaner did the cleaning , but if you have the same problem then you might want to follow what I did or the suggestion from CCleaner support.

    Good luck!

     

     

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