win 10 ..impossible to clean all..why..?

hi!

i've yr latest 5.08

with win 8.1 no problem

with win 10 home 64bit i'm not able to clean all..see the report:

"1,00MB rimossi.

------------------------------------------------------------------------------------------
Dettaglio dei file cancellati
------------------------------------------------------------------------------------------
Sistema - File log di Windows 1.024KB 2 file
------------------------------------------------------------------------------------------
C:\Users\Luca\AppData\Local\Microsoft\Windows\WebCache\V01.log 512KB
C:\Users\Luca\AppData\Local\Microsoft\Windows\WebCache\V01tmp.log 512KB"
how to solve..??
is a yr bug with win 10..??
cheers!!
:)

..no reply..??..so strange..are you all dead under win 10...??!!

No we are not dead :)

Win 10 has been released only one week, and sometimes there are small issues which happen with new operating systems.

Piriform will no doubt sort things.

Have patience :)

Hi, are you seeing these files present in the path immediately after running cleaning? After some quick tests I can see that those particular files are being recreated as soon as CCleaner has cleaned them. They are log files, so very possible that something is writing them back once CCleaner has been run.

yes

in the past ccleaner has Always been able to fix those BUG

really hope should be able also in this case

no fix yet..

what an incredible BUG for ccleaner...

Ccleaner comes out on a regular monthly basis. Not only that but I imagine you think that software developers are magical and just by reading a "bug" can fix it immediately, they aren't. They are human beings.

That said I still see no bug here. I see relatively the same exact registry entries I saw in 7 and 8

That said I still see no bug here. I see relatively the same exact registry entries I saw in 7 and 8

--probably you have been on the dark side of the moon..and not read all these posts here complaining with the strange behaviour of ccleaner with win 10...

up to win 8.1 i really do not have these issue...

so the bug is still HERE

It has got to be with the sytem or advanced settings... I'm going to find the issue before they do... Unless they find it before tomorrow.

hope ccleaner dev's will fix this BUG asap

:(

no fix yet..

astonishing...

Luca B there is no need for you to keep posting in the way that you are.

The devs are aware of these posts and Ccleaner has a new build at the end of each month .

So please wait patiently and stop making these attention grabbing posts such as ''no fix yet..astonishing...'' and also constantly writing the word BUG in capital letters.

As MrV mentioned, CCleaner is behaving correctly. The files are being instantly re-created as soon as CCleaner deletes them.

After some quick tests I can see that those particular files are being recreated as soon as CCleaner has cleaned them. They are log files, so very possible that something is writing them back once CCleaner has been run.

If you don't want them to keep appearing, then right-click > Add to Exclude List. However that does mean that CCleaner will never clean them, even when there is information in them.

I expect the developers will make them a general exception in the next CCleaner release.

I expect the developers will make them a general exception in the next CCleaner release.

Did you not read what MrJ (one of the Piriform admins) said in the posts just above yours?

or to put it another way, it's not a bug (nor is it a BUG ;) )

If those files are deleted by CCleaner then instantly recreated by win 10, the practical result is that they are "cleaned".

That is, they are still there, but contain no information.

Do I understand that correctly?

The other situation might be that win 10 recreates them with all the current information, in which case CCleaner did not clean them.

Did you not read what MrJ (one of the Piriform admins) said in the posts just above yours?

in the past has already happened with other prog

and ccleaner WAS always able to fix the bug

so we expect the same now

and ccleaner WAS always able to fix the bug

so we expect the same now

It is not a bug.

The files are being re-created after CCleaner has cleaned then.

Read this post again

http://forum.piriform.com/index.php?showtopic=44149&do=findComment&comment=265245

It is not a bug.

The files are being re-created after CCleaner has cleaned then.

1) is this the very first time it happens in ccleaner history ? : - N O -

2) and ccleaner WAS always able to fix

so we expect the same NOW