My Gmail server is down.
When I select Google as my search engine and try to search the response is
"Pale Moon can't find the server at www.google.com."
and yet i am told it is UP by
http://www.downforeveryoneorjustme.com/google.com
How can this be ?
What happens with a different browser?
I never use I.E.
I will try a different version of Portable Palemoon held on E:\
(I normally use the installed variety held on C:\
Same results with Portable Palemoon, so I do not think I need to flush DNS caches etc.
Is it possible that TalkTalk, my ISP, is mistakenly blocking Google.com instead of PirateBay
I'm sure if you used IE for 30 seconds to test your connection, the death toll would be pretty minimal.
I am not yet that desperate
Unless you try with another browser you cannot determine if the issue is just a Palemoon one.
Come on Alan, you would ask others to troubleshoot if they were having issues
I had similar troubles yesterday, all day long - every site was unreachable, except for Google and Gmail.
I was offline for doctors appointment.
Now returned.
Google is dead at my router.
Ping test:-
C:\Users\Alan>ping google.com Ping request could not find host google.com. Please check the name and try again.C:\Users\Alan>ping www.google.com
Ping request could not find host www.google.com. Please check the name and try again.
I have now tried a Samsung TAB2 Android Tablet with a Dolphin Browser.
This also has no access to Google via Wifi to my router,
and it has no independent 3G/Mobile access to the Internet.
This proves a totally different browser on a different platform is unable to reach Google.com via my router and broadband connection.
TalkTalk (my ISP) have access to Google via both I.E. and Firefox.
Logging in to my Netgear Router I find
primary DNS = 62.24.128.18
Secondary DNS = 213.253.136.17
Ping test on my DNS :-
C:\Users\Alan>ping 213.253.136.17Pinging 213.253.136.17 with 32 bytes of data:
Reply from 213.253.136.17: bytes=32 time=37ms TTL=54
Reply from 213.253.136.17: bytes=32 time=37ms TTL=54
Reply from 213.253.136.17: bytes=32 time=37ms TTL=54
Reply from 213.253.136.17: bytes=32 time=37ms TTL=54Ping statistics for 213.253.136.17:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 37ms, Maximum = 37ms, Average = 37msC:\Users\Alan>ping 62.24.128.18
Pinging 62.24.128.18 with 32 bytes of data:
Reply from 62.24.128.18: bytes=32 time=32ms TTL=58
Reply from 62.24.128.18: bytes=32 time=31ms TTL=58
Reply from 62.24.128.18: bytes=32 time=31ms TTL=58
Reply from 62.24.128.18: bytes=32 time=31ms TTL=58Ping statistics for 62.24.128.18:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 32ms, Average = 31ms
QUESTIONS :-
1.
Is it possible that there is some filter blocking my local broadband connection via local "OpenReach" Telecom wires ?
2.
Is it possible that my Router always gets the WRONG answer from one DNS and fails to try the other DNS ?
3.
Is it possible that both DNS have been poisoned or misinformed about Google ?
I forget the DNS locations but I think I selected one about 100 miles to my West and one about 100 miles to the South to obviate any medium scale OpenReach calamity.
Regards
Alan
P.S.
http://public-dns.tk...server/gb.html� reports :-
213.253.136.17 dns-cache1.lon.as5587.net London 9.5.0-P1 4 hours ago Valid valid
Unfortunately 62.24.128.18 is NOT shown on this site
which suggests that it is not a viable public-dns, even though I can PING it.
Perhaps 62.24.128.18 is broken and only 213.253.136.17 is working but has forgotten the IP address of Google
Thanks
I remember difficulties both in selecting geographically diverse servers and then in setting the router to their IP's.
I will enjoy freedom from spam for the rest of today before I go down that route.
On the bottom of that site are 6 columns, and the fourth one has the header
DNS Server Database
Under this are 6 entries, only 5 of which take less than one second to present a long list of names.
The odd one out is Google DNS which takes 3 or 4 seconds before responding with
Google DNS
Google has just recently launched their very own public DNS servers called "Google Public DNS". The idea behind Google's DNS servers is that they want to make the internet faster, safer, secure, and more reliable for all internet users. Lots more information will be coming to whatsmydns.net very shortly but in the meantime for those who are a little more tech savvy you can get started using Google's DNS servers straight away.
Primary DNS Server: 8.8.8.8
Secondary DNS Server: 8.8.4.4
The thought occurs that perhaps Google has just made a change and broken something vital.
Regards
Alan
The google dns entry at the bottom of the page is more or less instant for me Alan.
Have you tried clearing your cache?
Also try doing a cmd prompt and then
ipconfig /flushdns
it quite often works in cases like this.
Google search engine is NOT accessible to me,
BUT the StartPage Search engine DOES work and gets my answers from Google.
I have just used Startpage to search for the two words Google Down and restricted the results to U.K. and last 24 hours.
Result
http://community.babycentre.co.uk/journal/p_timer/1608321/is_it_just_my_computer_or
The Admin there reported Google was gone 19 hours ago
Posted 19 hours ago
just me then!
This webpage is not available
The webpage atwww.google.co.uk/might be temporarily down or it may have moved permanently to a new web address.
Error 15 (net::ERR_SOCKET_NOT_CONNECTED): Unknown error.
Admin of this great group :-D
and 2 hours later
I am guessing that both my DNS are still going to the old IP address.
I hope they do their homework tonight
Alan just flush your dns cache from cmd prompt as I posted above.
The google dns entry at the bottom of the page is more or less instant for me Alan.
Have you tried clearing your cache?
Also try doing a cmd prompt and then
ipconfig /flushdns
it quite often works in cases like this.
Thanks
I first decided that my Android Tablet would not have the simultaneous need to have its DNS flushed,
but then with nothing else to do I tried that just incase it might also affect a cache in the router,
but again no benefit.
I do observe that the link you gave me shows
Primary DNS: 62.24.199.13Secondary DNS: 62.24.199.23
Tertiary DNS: 62.24.128.18
Additional DNS: 62.24.128.17
I choose 62.24.128.18 on the basis of ping delay speed.
I was not aware at that time it was a "third class" server
Is it possible that 62.24.199.13 knows where Google is now,
and tomorrow it will tell 62.24.199.23
and the next 62.24.128.18 will update ?
I'm sure if you used IE for 30 seconds to test your connection, the death toll would be pretty minimal.
I recently tried opening IE. You may have heard of Hurricane Sandy? :S
I'm sure if you used IE for 30 seconds to test your connection, the death toll would be pretty minimal.
I would rather install Chrome than unleash IE
But since my initial reaction I thought of Android with the Dolphin Browser and found that this also cannot find Google.
Incidentally, IE is a bad choice according to the Service status of my ISP
http://www.talktalk....service-status/
03/04/2013 16:27 Open - Broadband status Telephone status A Microsoft Internet Explorer 10 upgrade is causing problems for some customers accessing Tiscali Webmail (for more information please visit http://help2.talktal...when-using-ie10).
Sometimes just rebooting your modem can do the trick if the problem is ISP related.
Sometimes just rebooting your modem can do the trick if the problem is ISP related.
Thanks - I will try that.
Normally my dynamic IP address is only revised after several hundred hours,
I notice that the Router stats show it has been up for 32 hours 18 minutes,
i.e. I was allocated a new IP address at about 3:00 a.m. on the morning that Google vanished
SUPPLEMENTARY :-
I powered down the Netgear DG834G Modem Router for 2 minutes,
and after I powered up I saw a new IP address and my download speed increased by 30%
(with Noise margin reduced from 8.6 dB to 5.6 dB)
Unfortunately Gmail and Google are NOT coming back to me,
and PING GOOGLE.COM still gives :-
Ping request could not find host google.com. Please check the name and try again.
I can choose alternative DNS addresses,
but it is so tedious typing in the numbers and then waiting for a shut-down-reboot to see if I am lucky,
especially if the fault is not in the DNS but in my router or in the OpenReach/Telecom broadband link between my router and my ISP
I really would like to have an instant test of whether a specific DNS is able to resolve Google.com for me.
Is there any tool that will help me.
Regards
Alan
I would have made a passive aggressive phone call to my internet service provider by now.