v5.42.6495 (64-bit) Professional Analyzes fine and displays the amount of space to be recovered. However when Run Cleaner is selected it immediately closes without cleaning the files.
The Registry "Scan for Issues" and "Fix Selected Issues" seems to run properly.
What is the problem with this? My older (recently expired) Professional did not have this problem.
The subscription shows "Active" "Home Use Only", Product Key is correct, "364 days remaining"
Help.
I had exactly the same problem a week ago with this version of CCleaner Pro and also the latest version (v5.42.6499) released this week, but I then ticked 'Show Cleaner results as a file list' on the Options/Advanced tab and it cleaned my files OK. You can still see the summary results by clicking on the 'Advanced Report' link. It's not ideal but at least it's a workaround whilst they fix it up. I have already raised a support request for the issue.
I have same problem too, signaled there :
but, i have also same crash when I tick 'Show Cleaner results as a file list'....