Upgraded to pro but nothing happened

CCleaner for Windows CCleaner Windows Help Requests
1

I need help getting in touch with someone, as I have paid but not received the upgrade.

No confirmation email has arrived in 12 hours

2

I've checked spam, but nothing there either

3
10 hours ago, Assarbjork said: 
<div class="ipsQuote_contents">
	<p>
		I need help getting in touch with someone, as I have paid but not received the upgrade.
	</p>

	<p>
		No confirmation email has arrived in 12 hours
	</p>
</div>

What kind of corporate joke is this? Contacted support@ccleaner.com but received no response there either.