Uninstaller gets "Access is denied"

CCleaner for Windows CCleaner Windows Bug Reporting
1

hello

steps to reproduce problem:

  • log into windows admin account that has admin privileges
  • start ccleaner
  • click 'tools' section
  • in program list, select a program
  • click 'uninstall' button
  • receive "Access is denied" error message.

i reinstalled ccleaner, but that did not help.

what should i do?

thanks!

2

Does this happen with each and every Program ?

Please identify :-

CCleaner version;

Which specific programs have this issue, and whether 32 bit or 64 bit;

Your Operating System, and whether 32 bit or 64 bit;

3

If the software was originally a .MSI (Microsoft Installer Package) it can cause CCleaner to fail when trying to launch the uninstaller.

4

.MSI = MicroSoft Installer. I don't see a p for package! :P

@Johny -> What happens when you try to uninstall the program without using CCleaner? Do you still get the same message?

5

Perhaps your account permissions are mixed up.

What happens if you right-click ccleaner and select 'run as admin' and then try to uninstall from list?

What happens if you create a new admin account (as a test) and then try to uninstall fromm ccleaner list?

Have you had a virus on your machine lately?

Also as already asked, please give details of your operating system.