Unauthorized CCleaner Subscription – Refund Requested (Ref: 527169237)

CCleaner for Windows
1

Hello,

I’m posting here because I’ve been charged for a CCleaner subscription (reference 527169237) that I did not intentionally subscribe to.

I did not knowingly agree to a recurring subscription, and the renewal was unexpected. I have already contacted Cleverbridge support to request:

  • Immediate cancellation of the subscription

  • Confirmation that no further charges will occur

  • A full refund of the recent charge

Has anyone experienced a similar issue?
How long does it usually take to receive a refund in this situation?

Thank you for your help.

2

Hi @okawan666,
I can see from our reocrds you contacted your support team and purrchase ID 527169237 was refunded to you.
If you had any issues with this, please let me know.