Unable to update to CCleaner7 - now version 6 is gone too. I have nothing

[clajac]

I have Pro version. Used link in email to update to verious 7 . WI will not load

[hazelnut]

See here. You can use your key to register the free version

How to Roll Back from v7 to v6.39

We now have numerous posts from users dissapointed with the new v7 and asking if/how they can roll back to v6.39. Whilst normally I would say that you should use the latest version that works on your machine I also believe that you should have the choice to roll back from a major feature update. Particularly if/when that update is flawed. So here is how to do it using the official v6.39 installer (so that you don’t have to download a possibly dodgy* v6.## installer from a 3rd party website): …

[ptolemys]

So are there plans to fix this issue with version 7? In my case, it starts the ccleaner service, but I cannot get to the app window. I am still on Windows 10 Pro.

[Laurence_CCleaner]

Hi @ptolemys,
If you are having issues running CCleaner 7 please contact our support team via the Contact Us page on our Help Centre using the same email address you used to make your purchase. Once you have clicked Submit, please click the Start Chat button to give details to an agent so we can investigate this further.