Unable to access chat

CCleaner for Windows
21

Same page, same url, no ad blocker on, so I have no idea what is going on, also still cannot access chat, but it seems other people can.

I set the web browser to basic and that now allows the drop down to work, so thanks for that. Sent the request and got this back which redirects you to the page to use chat FFS, which is not working for me

Thanks for your message.

In order to provide you with a quick and efficient support, all product and order-related questions are handled by the experts, the dedicated support team at CCleaner. Please note that your message will not be forwarded.

Please contact them here:

https://support.ccleaner.com/s/contact-form?form=general

Thanks for contacting Cleverbridge!

22

Just tried replying to the message I got back via email, and this is the response I got back

Thanks for your message.

As mentioned in our previous email, your message will not be forwarded.

Please contact the dedicated support team at CCleaner for further support here:

https://support.ccleaner.com/s/contact-form?form=general

Thanks for contacting Cleverbridge!

So the only way to contact them is via the contact page and chat bot

23

That’s the same response I received. Basically none of them want to take responsibility. They are really damaging their reputation.

24

When the unauthorised auto renewal money is refunded, I will close my account with them, I am not using Ccleaner anymore, and have switched to {Competitioin Software} which does almost the same as ccleaner, but is free