I mistakenly signed up for a new subscription not realizing my other one had been renewed.wouid like to cancel the newest subsscriptionand refund my account. I look forward to hearing back from you with a confirmation of my request.
I need to know how to contact someone in the billing department so I am not unnecessarily paying for 2 accounts. Even if there’s a way to merge the accounts, that may work.
All customers can now access a ‘Live Chat’ support service.
To start raise a support ticket by using this: https://support.ccleaner.com/s/contact-form?language=en_US&change=true&form=general
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go straight into the ‘Live Chat’ where a virtual assistant will try to help you. If the AI can’t help then you will be passed to a real person.