Trend Micro problem

CCleaner for Windows CCleaner Windows Help Requests
1

Just downloaded the new version of CCleaner pro and the program will not execute.

Can you help?

Thank you so much

2

What antivirus do you use? There is a known issue with trend micro and McAfee that causes this issue.

3
13 minutes ago, Nergal said: 
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	<p>
		What antivirus do you use? There is a known issue with trend micro and McAfee that causes this issue.
	</p>
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I use Trend Micro

4

What steps are necessary on my part to resolve?

5

You could try installing the Trend Micro upgrade.

https://esupport.trendmicro.com/en-us/home/pages/technical-support/maximum-security/home.aspx

Or whitelist CCleaner

https://community.ccleaner.com/topic/57702-ccleaner-not-working-after-update/?tab=comments#comment-317617

6

Thank you!

How do I whitelist CCleaner?

7

See in the link I posted

https://community.ccleaner.com/topic/57702-ccleaner-not-working-after-update/?tab=comments#comment-317617

8
1 hour ago, Gary Yearsley said: 
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		Thank you!
	</p>

	<p>
		How do I whitelist CCleaner?
	</p>
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Thank you from Ontario Canada!

It's fixed thanks to you - Very Very much appreciated - Gary