我想问一下，我购买了1年订阅后，同步同意了60天的免费试用，那么我这个1年的订阅是包括了60天的免费适用吗？目前订阅中只有一个60天的免费订阅
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You will need to contact support.
All customers MUST now use the ‘Live Chat’ support service.
To start raise fill in this form: Contact Form.
Once you submit the form you will be given a support ticket/ID number onscreen, with a summary of your request.
Below that is the button to go straight into the ‘Live Chat’ where a virtual assistant will try to help you initially based on what you have put in the form.
If the AI can’t help then you will be passed to a real person.
Note that you MUST engage with the chatbot, it is currently the only way to contact support.
If you do not engage with the chat you will not get any reply.