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CCleaner products are not licensed for russia
I am not from Russia. I am from Ukraine.
International sanctions mean that softwares are banned from operating in Russia, including certain areas of Russian occupied Ukraine.
(Certain industries, companies, and activities are also sanctioned from using softwares).
Sanctions do get revised and areas of Ukraine that were not previously affected by sanctions now may be.
Which areas are sanctioned is a political decision and there is nothing that Piriform/CCleaner can do about that.
What about the money I paid for the program?
This is a user forum. We do not have access to accounts/billing here.
You will need to contact support for account issues.
You can raise a support ticket by using the form here: CCleaner Support Community
However you should note that support are slow to answer these days and it can take a week or more for a registered customer to get a reply.
Further you should note that the automatic support queue works off email addresses.
If the email you use when sending your request to support is not showing as registered to a current valid licence then you will not be seen as someone who has (currently) paid for support.
As an apparent ‘non-payer request’ your request will be non-priority and it may be a very long time (month or more) before the computer even shows your request to a support person.
PS. Sending more requests will not help - in fact it will slow a response down because each time you send another they all get automatically collected together as ‘further information’ and sent to the back of the queue again.