The system will not allow me to submit my cash back request

I recently renewed by subscription to take advantage of a 2-year discount and $40 cash back promotion. The website will not allow me to submit the claim for the cash back. I will appreciate it if someone will help me submit the claim and get the promised cash back.

You will need to raise a support ticket:

They are not quick to reply so give it at least a week for a cashback issue.