Systematic crash with Ccleaner version 5.00.5050 (64-bit)

CCleaner for Windows CCleaner Windows Bug Reporting
1
Hi,
I've just downloaded and installed Ccleaner latest version that is 5.00.5050 (64-bit) on my computer running Windows 7 64 bits and it crashes when I use the cleaning function. I've to use the programm manager (Ctrl+Alt+Del) to get out of it. It worked fine with the previous version....
Many thanks for your help.
Regards.
2

Are you able to run it in debug mode and attach the log?

https://www.piriform.com/docs/ccleaner/troubleshooting/running-ccleaner-in-debug-mode

3
I've just downloaded and installed Ccleaner latest version that is 5.00.5050 (64-bit) on my computer running Windows 7 64 bits and it crashes when I use the cleaning function. I've to use the programm manager (Ctrl+Alt+Del) to get out of it.

Hi,

the same with me and WIN 8.1 * 64 & WIN 7 * 64. Went back to 4.19.4867 and everythings works fine again.

Thanks

Michael

4

Thanks, we are looking into this.