I went to renew my subscription to CCleaner. I was given one price, but I was charged another price at checkout. Why is this happening? Am I being ripped off?
Subscriptions usually renew automatically. (Unless you have specifically cancelled automatic renewal).
It’s an automatic process, and so you wouldn’t see any ‘checkout’.
They just charge your existing card details that they have on file for you.
So when you say
I was charged another price at checkout.
that makes me think that instead of renewing an existing licence subscription you may in fact have purchased a new one?
That could explain why the price was different.
Were you sent a new licence key? If so that’s a new licence and not a renewal.
If you have bought a new licence by mistake and there was still time remaining on your existing licence then you can contact support and ask for a ‘Licence Merge’.
That will fold the two licences into one, and add the remaining time onto the new time, so that you don’t lose any.
You can use the form here to contact support: CCleaner Support Community