I have had a subscription for Pro for a couple years. This year when it recycled the subscription fee, it came from “Norton” something which I have never done business with. I turned it in with my bank as a fraudulent charge because I knew nothing of a name change. It’s always been PIRIFORM. So I need a phone number or somehow to see if I can reach them to explain the issue and attempt to get my account back. Any ideas?
Piriform, Norton, Avast, AVG, and many others are now all part of the Gen Digital group, and some do share a new licencing system that lets your licence key be used with different products from different companies so you only need the one key for all.
Whether that explains what you saw or not I can’t say.
I’ve asked Piriform staff member to look at this.
Hi @Jimbo23,
Please submit a support request via our contact us form:
https://support.ccleaner.com/s/contact-form?form=general