Today I started a 60 day free trial for CCleaner that said it wouldn’t charge me till January 5th. I only got the trial to update my drivers, so as soon as I was done with those, I tried to cancel it on the website. To cancel it, it asked for my “Cleverbridge reference number” that said was in the email sent to me with the billing information. I inputted my email when activating the trial, but I never received any email from CCleaner about the billing information nor the reference number, so now I cannot cancel my subscription. What am I even supposed to do here
Bumped to the CCleaner staff for attention.
Hi @dents1,
I can see from our records the automatic renewal of your licence has been deactivated.
If you need any further help with this please contact our support team using our contact us form:
https://support.ccleaner.com/s/contact-form?form=general