Stuck at 83%

Hi everyone!

I'm here to ask some questions. It's the first time I use Recuva. A friend of mine had his HDD formated and I'm trying to save as much as I can.

So I began to look for his pictures. He really wants to get them back. I searched on the web and heard about Recuva. I launched a deep scan about 5 hours ago. Everything seemed fine, but now it looks like the program doesn't progress. It is stucked at 83% for about one hour and a half now. At that time, he estimated 30 mn left. Now one hour.

So I was wwondering if this was normal. Should I let him some others hours? In the end, will it arrive to 100%? Or is it a bug, an error?

Thanks to everyone who could help me.

Hi Karibou, and welcome to Piriform.

Hard to answer your question without more info. How big is the drive, is this a "Deep Scan", and what kind of condition is it in.

Large drives (TB's) can take an awful long time to complete and if the drive is physically damaged Recuva could be stuck on damaged sectors.

You can stop the scan and it will show what it has scanned up to that point, even if it is the first pass.

Was the drive formatted with a "Quick Format"?