stop with the annoying renewal offer desktop popups

I still have almost 60 days until my current pro license expires but for the past few weeks I have been getting annoying popups every few days on my desktop to renew my ccleaner pro license. Is there any way to shut this annoying thing off.

I'm not sure if anyone at Piriform reads the community forum messages but if they do here's an FYI - this popup is an annoyance and does absolutely nothing to entice me to renew my license. If anything its pi$$ing me off to the point where I'm considering uninstalling the software and finding an alternative.

Too damned right. It would be fine if there was a license reminder in CCleaner itself - but the damned popup is pretty much malware. I don't need it, don't want it.

But here is the thing - I decided to renew, and the cost of adding defraggler, speccy etc was zero. So it was a Ccleaner Pro license renewal, plus defraggler etc.

But the damned popup still says to renew CCleaner!!!!!!!!!!!!!!

The Ccleaner license had better damned well auto renew in 26 days time, or I will descend on Piriform like the wrath of God.

Thing is that it is a pretty good product. They do not need to use malware marketing popups that piss people off.

@GrumpyOldGuy Please note that you ordered a different product (CCleaner Professional Plus, from the sounds of it) and so you were given a new license key - you'll need to register your new license details in CCleaner in order for it to know that you've renewed. The old license key is, correctly, still nearing expiration. If you have any trouble with this, please get in touch with our support team via our Contact Us form located here: https://support.piriform.com/hc/en-us/requests/new or by emailing support@ccleaner.com

@DW1975 We've found (and truth be told, I'm quite guilty of this myself!) that it's all too easy for a single prompt to get 'lost' - for instance, it comes up, you're working on something else, and so you close it with the intention of 'I'll deal with this later', then it slips the mind entirely. So have an infrequent notice is the compromise we've decided on to try to prevent that from happening, without unduly bothering our users either. I'm sorry to hear that you do not agree with that compromise, and I will be happy to let our marketing team know about your dissatisfaction.

On 22/06/2021 at 07:03, johnccleaner said:
<div class="ipsQuote_contents">
	<p>
		@DW1975 We've found (and truth be told, I'm quite guilty of this myself!) that it's all too easy for a single prompt to get 'lost' - for instance, it comes up, you're working on something else, and so you close it with the intention of 'I'll deal with this later', then it slips the mind entirely. So have an infrequent notice is the compromise we've decided on to try to prevent that from happening, without unduly bothering our users either.<span> I'm sorry to hear that you do not agree with that compromise, and I will be happy to let our marketing team know about your dissatisfaction.</span>
	</p>
</div>

I probably wouldn't have minded if I got one or two reminders a week or two before my license expired. But as I stated these annoying popups and emails started with 8 weeks remaining and I have been getting them every week since so I would disagree that it's an infrequent notice. In my opinion piriform is spamming my desktop and email inbox and so I've decided not to renew and to let my ccleaner license expire. Tell your marketing team that their compromise cost them a paying customer.

I still have over 200 days before another renewal is required. I joined this community solely for the purpose to see what alternatives were available to stop receiving unrequested solicitations. I receive the sales advertisement unannounced rhetorically-repetitively. So. I cancelled my permanent subscription and also refreshed my license information. My condolences to the piriform proprietary. I cannot accept a pop-up when I am working on extremely complex algorithms. Even though it only appears in the lower right hand corner of my Windows 10 it blocks what I am compiling and can cause a loss of many, many hours of non-stop manual computations. I work on many file formats, C+, C++, Ruby, Java, HTML, etc... and when I am brick-walled during a formulation it can not be avoided in terms of loss. I will allow three more pop-ups. Then uninstall and use my other methods. I an quite capable of quickly typing up . bat files with admin ownership for removal of: .reg files, temp files, .log files , *.younameit ... such a wonderful quick program to begin with many years ago. Goodbye, CCleaner

[THE FILE IN MY SELF-REPLY BELOW IS ABSOLUTELY PRICELESS]

I am not the creator... I simply wish to share it. Use this to gain super power access to 'locked' folders and files in Windows.

It installs into registry and places a small operator in the 'right mouse click' context menu of windows file explorer]

P.S. if one desires to remove this or any other .reg registry key .... simply copy the top or other section of the key that is in the [""] brackets

(example: {

{HKEY_CLASSES_ROOT\*.*}

and insert a minus (-) sign in from of the first character within the brackets.

LIke this ... {-HKEY_CLASSES_ROOT\*.*}

This 'subtractor method' deletes registry keys instantly (unless their system/locked ones.)

Over many years I became quite reliant on CCleaner because of it's super efficiency and lightning speed. I do have to admit that even though the pop-up suggesting offers occurs frequently it doesn't have any actual detrimental effects. There was at one time a glitch in the CCleaner registry cleaner ... it would add the punctuation (period .reg) into the unused extensions list and if one accidentally overlooked it and did a not-backup registry clean it would remove the dot from .txt files and so I had simply exported it for safety because it is a not importable 'character' file. I renamed it to simply "period" on export and it can then be imported, since registry editor does not attach the filename to the actual import (e.g. "period.reg" vs. ".reg") ... so, if it happens to some one ... here it is.

COPY & PASTE INTO A .TXT FILE AND USING THE BOTTOM 'DROP DOWN BAR' MENU 'SAVE-AS' ... period.reg

==========

Windows Registry Editor Version 5.00

; Registry Key ("Period Punctuation Mark")

[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.\OpenWithList]

==========

==========

As I stated I do work with a myriad of compilers and programs and for those whom desire to do a fairly thorough cleaning of their CryptnetUrlCache Folders I have been working on a batch file that appears to do the job quite efficiently if one has administrator privileges with UAC (User Account Control) set to minimum ...

SAVE THIS FILE AS A .BAT (SUCH AS: cryptnetclr.bat) and also run as administrator.

==========

USE THE FOLLOWING ONLY AT YOUR OWN DISCRETION ... LIABILITY FOR ERROR IS NOT ACCEPTED!

==========

:: RUN AS ADMINISTRATOR ::

::

:: ADD "echo off" just below on the top of the fie outside the these double colon remarks punctutation if hidden operation mode is desired :::

cd C:\Users\%Username%\AppData\LocalLow\Microsoft\CryptnetUrlCache

attrib .\Content\*.* -s

del .\Content\*.* /q

attrib .\MetaData\*.* -s

del .\MetaData\*.* /q

cd %WINDIR%\ServiceProfiles\LocalService\AppData\LocalLow\Microsoft\CryptNetUrlCache

attrib .\Content\*.* -s

del .\Content\*.* /q

attrib .\MetaData\*.* -s

del .\MetaData\*.* /q

cd %WINDIR%\ServiceProfiles\NetworkService\AppData\LocalLow\Microsoft\CryptnetUrlCache

attrib .\Content\*.* -s

del .\Content\*.* /q

attrib .\MetaData\*.* -s

del .\MetaData\*.* /q

cd %WINDIR%\System32\config\systemprofile\AppData\LocalLow\Microsoft\CryptnetUrlCache

attrib .\Content\*.* -s

del .\Content\*.* /q

attrib .\MetaData\*.* -s

del .\MetaData\*.* /q

cd %WINDIR%\SysWOW64\config\systemprofile\AppData\LocalLow\Microsoft\CryptnetUrlCache

attrib .\Content\*.* -s

del .\Content\*.* /q

attrib .\MetaData\*.* -s

del .\MetaData\*.* /q

pause

:: Remove the pause at end if not needed to view the entire file ... pause stops the cmd line at end of operation, otherwise normal .bat files simply close quickly ::

==========

Windows Registry Editor Version 5.00

; Registry Key

[HKEY_CLASSES_ROOT\*\shell\TakeOwnership]


@="Take Ownership"


"HasLUAShield"=""


"NoWorkingDirectory"=""


"Position"="middle"

[HKEY_CLASSES_ROOT\*\shell\TakeOwnership\command]

@="powershell -windowstyle hidden -command \"Start-Process cmd -ArgumentList '/c takeown /f \\\"%1\\\" &amp;&amp; icacls \\\"%1\\\" /grant *S-1-3-4:F /t /c /l' -Verb runAs\""


"IsolatedCommand"= "powershell -windowstyle hidden -command \"Start-Process cmd -ArgumentList '/c takeown /f \\\"%1\\\" &amp;&amp; icacls \\\"%1\\\" /grant *S-1-3-4:F /t /c /l' -Verb runAs\""

[HKEY_CLASSES_ROOT\Directory\shell\TakeOwnership]

@="Take Ownership"


"AppliesTo"="NOT (System.ItemPathDisplay:=\"C:\\Users\" OR System.ItemPathDisplay:=\"C:\\ProgramData\" OR System.ItemPathDisplay:=\"C:\\Windows\" OR System.ItemPathDisplay:=\"C:\\Windows\\System32\" OR System.ItemPathDisplay:=\"C:\\Program Files\" OR System.ItemPathDisplay:=\"C:\\Program Files (x86)\")"


"HasLUAShield"=""


"NoWorkingDirectory"=""


"Position"="middle"

[HKEY_CLASSES_ROOT\Directory\shell\TakeOwnership\command]

@="powershell -windowstyle hidden -command \"Start-Process cmd -ArgumentList '/c takeown /f \\\"%1\\\" /r /d y &amp;&amp; icacls \\\"%1\\\" /grant *S-1-3-4:F /t /c /l /q' -Verb runAs\""


"IsolatedCommand"="powershell -windowstyle hidden -command \"Start-Process cmd -ArgumentList '/c takeown /f \\\"%1\\\" /r /d y &amp;&amp; icacls \\\"%1\\\" /grant *S-1-3-4:F /t /c /l /q' -Verb runAs\""

I've got the same problem, I hate being annoyed on my own computer. If the smart whizbangs at the programming desks can't come up with a fix, and fast... well pwcleantech said it as well as it can be said... "Goodbye, CCleaner"

I dunno what the "marketing team" is thinking but I'll be happy to talk with them. Putting malware on my computer isn't a smart decision and is going to cost you more customers than you gain because you are annoying *existing users* - where do those idiots think *new* customers are going to come from - maybe the bit bucket:

9 hours ago, Gunner The Original said:
<div class="ipsQuote_contents ipsClearfix" data-gramm="false">
	<p>
		If the smart whizbangs at the programming desks can't come up with a fix, and fast
	</p>
</div>

About a year ago we added this option in CCleaner, which can be unchecked:

Options > Privacy > Offers > See possible upgrades and offers for our other products by sharing app-usage data with us

Strictly speaking, CCleaner isn't collecting any individual app-usage data anyway, but we have been using this flag to suppress offers for free users (that would otherwise pop up occasionally when there is a sale on), and in recent months to reduce (although not completely eliminate) the number of renewal reminders for paid users coming up to expiry. Of course, that has simply swapped out the "why are you popping up with a renewal discount?" complaints with "why didn't I get a discount?" and "why didn't you tell me that my licence was expiring" complaints instead - but the option is there.