spyware

rungym · November 16, 2006, 11:55pm

Hi

First let me state that I am new and not a pro on computers.

My problem is that I have this spyware or infection called popcorn.com. It tells me that my 3 day trail is up and they suggest I send money. I have no idea what they are talking about but I can not get rid of it. It comes on when I open MSN files. A rep from Microsoft support went through my compuuter awhile ago and cleaned it out but it is back on my new laptop. She told me about CC cleaner and I have tried it but this progam still comes up. It goes into different sections like prefetch, programs, temp and hides in there. It also has files like notifier.exe, notifier_060627. I have deleted them several times but they come back everytime I start my computer. Does anyone no of this and is there some way I can get ccleaner to search and find these files.........thanks for any help

Jim

rridgely · November 17, 2006, 12:28am

Welcome to the forum.

No ccleaner will not clean up your spyware infection. BUT(and its a big one ) I can help you clean it up.

Download and install this program:

http://www.thespykiller.co.uk/files/HJTSetup.exe

Open it up and choose to scan and save log file. A text file will open in notepad. Copy and paste that entire log onto the forum. Then we can start cleaning up this issue your having.

rungym · November 17, 2006, 2:39pm

Thanks.....I will do this and get back to you

Thanks again for your help.

Jim

Logfile of HijackThis v1.99.1

Scan saved at 9:33:28 AM, on 17/11/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Acer\Empowering Technology\ePower\ePower_DMC.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\PROGRA~1\LAUNCH~1\LManager.exe

C:\WINDOWS\System32\svchost.exe

C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe

C:\Program Files\Lexmark 5200 series\lxbtbmon.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

C:\Program Files\License_Manager\license_manager.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe

C:\Program Files\Logitech\Harmony Remote\EasyZapperMonitor.exe

C:\Program Files\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe

C:\Program Files\Logitech\Harmony Remote\EasyZapperManagerExe.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Program Files\Windows Desktop Search\dsWebAllow.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe

O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [skyTel] SkyTel.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe

O4 - HKLM\..\Run: [boot] C:\Acer\Empowering Technology\ePower\Boot.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe

O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon

O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [License Manager] "C:\Program Files\License_Manager\license_manager.exe " /silent

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - Global Startup: Acer Empowering Technology.lnk = C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe

O4 - Global Startup: Harmony Monitor.lnk = C:\Program Files\Logitech\Harmony Remote\EasyZapperMonitor.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: Logitech Harmony Remote Software 7.lnk = ?

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html

O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html

O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html

O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html

O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/229?5080368d1ead4175968949c2917a56ff

O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/230?5080368d1ead4175968949c2917a56ff

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)

O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\James Rushton\Start Menu\Programs\IMVU\Run IMVU.lnk

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgnow.com/sdccommon/download/tgctlsi.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O18 - Protocol: bw+0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw+0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw-0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw-0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw00 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw00s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw10 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw10s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw20 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw20s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw30 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw30s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw40 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw40s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw50 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw50s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw60 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw60s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw70 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw70s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw80 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw80s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw90 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bw90s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwa0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwa0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwb0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwb0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwc0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwc0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwe0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwe0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwf0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwf0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: bwg0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwg0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwh0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwh0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwi0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwi0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwj0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwj0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwk0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwk0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwl0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwl0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwm0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwm0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwn0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwn0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwo0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwo0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwp0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwp0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwq0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwq0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwr0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwr0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bws0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bws0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwt0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwt0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwu0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwu0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwv0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwv0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bww0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bww0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwx0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwx0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwy0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwy0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwz0 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwz0s - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: offline-8876480 - {495EB280-B7DF-4EC7-B50B-BFFFAC46F15A} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

rridgely · November 17, 2006, 9:47pm

Alright, I see what the problem is.

Shouldn't be to hard to clean up. Just follow my directions and your pc will be fixed pretty soon.

Download AVG Anti-Spyware

Load AVG antispyware and then click the Update tab at the top. Under Manual Update click Start update.
After the update finishes (the status bar at the bottom will display "Update successful")
Click on the Scanner tab at the top and then click on Complete System Scan
Ewido will list any infections found on the left, when the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG antispyware will then display "All actions have been applied" on the right.
Click on "Save Report", then "Save Report As". This will create a text file which you can then save to the Desktop and post back

Note that this is not AVG antivirus but the program formally known as Ewido.

Run that scan and remove everything it finds and post back the log.

Post the avg antispyware log and then make a new hijackthis log and post that with it too.

rungym · November 18, 2006, 12:30am

thanks rridgely. I followed your instructuons used the spyware and rebooted and the dam thing never came up thanks.

I have added the new hijack file. Hope this is what you meant if not let me know.

Take care

Jim

rridgely · November 18, 2006, 12:35am

Did you edit your old post with a new hijackthis log?(its not in your latest post)

Please post the log again in a new post.(sorry but I have to be sure)

rungym · November 18, 2006, 1:43am

ok here is the hijack log after I scanned andfixed the 4 items found[/size]Logfile of HijackThis v1.99.1

Scan saved at 6:59:22 PM, on 17/11/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Acer\Empowering Technology\ePower\ePower_DMC.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\PROGRA~1\LAUNCH~1\LManager.exe

C:\Acer\Empowering Technology\eRecovery\eRAgent.exe

C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\Program Files\Lexmark 5200 series\lxbtbmon.exe

C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe

C:\Program Files\Logitech\Harmony Remote\EasyZapperMonitor.exe

C:\Program Files\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Program Files\Logitech\Harmony Remote\EasyZapperManagerExe.exe

C:\Program Files\Windows Desktop Search\WindowsSearchIndexer.exe

C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Windows Desktop Search\WindowsSearchFilter.exe

C:\Program Files\Hijackthis\HijackThis.exe

C:\Program Files\Windows Live Toolbar\msn_sl.exe