Hi there:
Speccy 1.09.231 is not properly reporting my AV and FW software.
I am using Norton Internet Security 2011, while Speccy reports back McAfee.
Firewall
Firewall Enabled
Company Name McAfee
Display Name
Product Version
Antivirus
Antivirus Enabled
Company Name McAfee
Display Name McAfee VirusScan
Product Version
Note that the Product Version is not displayed as well.
There isn't a trace of McAfee on the system in question, running XP, SP3.
What's up?
TIA
There's an error in speccy's AV/Security detection. This is a known issue and the developers are looking into it.
There's an error in speccy's AV/Security detection. This is a known issue and the developers are looking into it.
Brilliant.
Thanks, Nergal.
Just curious...
Any ETA on a fix for this?
TIA
I don't believe there is one yet. The Devs don't usually give an ETA unless the change has been committed to the program.
Just downloaded Speccy version 1.10.248
Problem *still* not resolved
For the second time you've placed identical topics in two separate Speccy sections, so I've deleted the other one.
Since you made the above post, this thread now covers the recent version of Speccy as well.
Yup, I'm still not displaying AV in 1.10 (which claims to be better at but not fixing the issue completely)
Honestly I'm not too supprised that AV don't readily show them selves to apps like this, again it would make malware's job easier if it were)
Yup, I'm still not displaying AV in 1.10 (which claims to be better at but not fixing the issue completely)
Honestly I'm not too supprised that AV don't readily show them selves to apps like this, again it would make malware's job easier if it were)
Hi Nergal:
If NIS 2011 (or any other AV type product) cannot be detected properly in Speccy, then those fields should be removed, IMHO.
Accurate system information is key.
I really thought this problem would have been resolved by now in 1.10
Could a Dev acknowledge this continuing issue?
Many thanks.
Can you both PM me logs and we will continue to look at this.
PM sent
Can you both PM me logs and we will continue to look at this.
Hi MrRon -
Where do I obtain the logfile and how to PM it to you?
Thanks!
Hi MrRon -
Where do I obtain the logfile and how to PM it to you?
Thanks!
Bump!
How long do I have to wait for a reply?
I thought that Piriform would be more proactive on this.
How to do logs
http://www.piriform.com/docs/speccy/troubleshooting-speccy/running-speccy-in-debug-mode
To pm MrRon just click on his name and select 'send me a message' then select 'choose full editor' (this will allow you to attach a log in the pm)
Devs don't usually reply in threads as such, the reply may be in the form of a fix in a new release.
Please be patient.
How to do logs
http://www.piriform.com/docs/speccy/troubleshooting-speccy/running-speccy-in-debug-mode
To pm MrRon just click on his name and select 'send me a message' then select 'choose full editor' (this will allow you to attach a log in the pm)
Devs don't usually reply in threads as such, the reply may be in the form of a fix in a new release.
Please be patient.
Hi hazelnut:
Exactly which of the logs does MrRon want that would be related to my above issue with 1.10?
"A Window will appear asking you which features of Speccy you would like to log."
Thanks.
He'd probably rather you include all items in the window which opens with the debug command
You need to type (with the quotes) in your run box
"C:\program files\Speccy\speccy.exe" /debug
replace c:\program files\speccy\ with the location of your speccy if it is different than that.
also He wants you to attach (to the PM) a copy of the speccy report (file>save as text file)
He'd probably rather you include all items in the window which opens with the debug command
You need to type (with the quotes) in your run box
"C:\program files\Speccy\speccy.exe" /debug
replace c:\program files\speccy\ with the location of your speccy if it is different than that.
also He wants you to attach (to the PM) a copy of the speccy report (file>save as text file)
Hi Nergal:
After creating them, I can say that nothing in the logs would be of useful information.
Still have wrong AV/FW detection in 1.10 - anyone else?
I'm sorry but I think you should let the developers decide what is useful information. They asked for the logs and the debug log because it'll tell them something.
How to do logs
http://www.piriform.com/docs/speccy/troubleshooting-speccy/running-speccy-in-debug-mode
To pm MrRon just click on his name and select 'send me a message' then select 'choose full editor' (this will allow you to attach a log in the pm)
Devs don't usually reply in threads as such, the reply may be in the form of a fix in a new release.
Please be patient.
OK, here is my dumb question. I was going to send my logs to MrRon and ran into a problem. When I get to the send message screen, I cannot find anything called 'choose full editor' so I can attach the log files.
What am I missing? :redface:
I'm sorry but I think you should let the developers decide what is useful information. They asked for the logs and the debug log because it'll tell them something.
Hi Nergal:
I ran the Debug with all parameters checked.
However, It was updating the .txt file (after some normal initialization data) with this -
[2011-05-04 14:18:37] [iNFO ] ATI detection GPU - Status 0, count 1 (60, 0 0)
Nothing else, so after 1 hour I decided to terminate the Debug.
Am I doing something wrong? Seems pretty clear to me.
Compumind :0)