I used CCleaner last weekend and have now discovered that some of web sitesI use are not loading properly. The ones that aren't working include Facebook, Golden Casket, Zazz. I seem to end up with a page of blue underlined links and there only seems to be text no images. On another site which has tabs, the page has "shrunk" and there aren't any links to any tabs. Any clues on how to fix this problem?
ccleaner can't really do anything like that.
closest it sounds like is a cache corruption, which is easily fixed by clearing the cache from within the browser.
however it would help if we could know a couple of things
what browser are you using
what version of ccleaner
what Operating System version
what do you have checked off in ccleaner
Thanks for responding. I am Using Firefox 12.0; CCleaner 3.15: Windows XP. Being quite ignorant I just allowed the cleaner to clean up everything that came up as ticked, andd then being quite dumb I didn't do a backup before I did anything. I am just aware that I could access these pages the day of, or before I ran the cleaner and then not after. I'm sure I've run it before without issue, so just did it again - oops.
Many, many thanks - one of my kids helped me find where the "cache" bit was in the Firefox tools, ticked it etc and now everything is working. Cheers.
Latest Firefox version is 13.0.1
Latest Crap Cleaner version is 3.19
You should definitely upgrade both programs if applicable.