And now, having got it to update OK previously (after the certificate issue) now it won't update again from V5.49.6856 to the latest version.
I'm running Win 10 64b and of course have recently had the latest MS update ;-)
Please sort this out.
Post note: I have now managed a manual download and install and it seems to have worked OK. Why do I pay for an automatic download and install service??
Information provided above help me alot.
Thanks
Another frustrated customer. I've used CCleaner for years, updating regularly without issues. Currently
on version 5.57 (free) on Win 10 (64-bit) with the most recent MS-pushed updates. When attempting to
upgrade to CCleaner 5.58, the files download fine, when attempting execution get a white screen, nothing
happens. I've tried the solutions offered in the prior threads, with the latest official release (5.58.7209).
What else to try? NEVER had anything other than straightforward updates before.
41 minutes ago, Fourier_KC said:<div class="ipsQuote_contents"> <p> Another frustrated customer. I've used CCleaner for years, updating regularly without issues. Currently </p> <p> on version 5.57 (free) on Win 10 (64-bit) with the most recent MS-pushed updates. When attempting to </p> <p> upgrade to CCleaner 5.58, the files download fine, when attempting execution get a white screen, nothing </p> <p> happens. I've tried the solutions offered in the prior threads, with the latest official release (5.58.7209). </p> <p> What else to try? NEVER had anything other than straightforward updates before. </p> </div>
What antivirus do you use? Have you tried the slim version? https://www.ccleaner.com/ccleaner/builds
What build win10? Latest push doesn't really mean anything, my computer has it's latest push as of thursday and is still 1803.
Some users have reported problems installing software (not just CCleaner) after a Windows update thanks to Windows deciding that you don't want to install anything that you haven't purchased from the Windows store.
To check if this has happened to you, go into the "Apps & Features" settings for Windows 10 (just start typing "Apps" in the Windows search bar) and if the "Installing Apps" option says "Allow Apps from the Store only" change it to one of the other two options to let yourself install software acquired from other places.
Just tried download via normal CCleaner link and times out at https://filehippo.com/download_ccleaner/?utm_source=ccleaner&utm_medium=revenue&utm_campaign=ccleaner_filehippo.
Just tried download update to 559 via normal CCleaner link and it times out at https://filehippo.com/download_ccleaner/?utm_source=ccleaner&utm_medium=revenue&utm_campaign=ccleaner_filehippo.
Looks like a big ad.
Went to </a><a href="https://www.ccleaner.com/ccleaner/builds" rel="external">https://www.ccleaner.com/ccleaner/builds and it worked.</a>
1 hour ago, akm said:<div class="ipsQuote_contents"> <p> <a href="https://filehippo.com/download_ccleaner/?utm_source=ccleaner&utm_medium=revenue&utm_campaign=ccleaner_filehippo" rel="external nofollow">Looks like a big ad.</a> </p> </div>
While it is a big ad, there's a big button labeled download free version
Hello, I have tried to do the update to the 5.48, I tried the direct download link for 5.62 and I continue to get the following screenshot, there was two different ones, have tried ignore, retry..It acts like it is updating but I am the same 5.44 version I was before. I have Malwarebytes on my system, is that effecting it? Can you provide any other help? Thank you
1 hour ago, LawrenM said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Hello, I have tried to do the update to the 5.48, I tried the direct download link for 5.62 and I continue to get the following screenshot, there was two different ones, have tried ignore, retry..It acts like it is updating but I am the same 5.44 version I was before. I have Malwarebytes on my system, is that effecting it? Can you provide any other help? Thank you </p> <p> <a href="<fileStore.core_Attachment>/monthly_2019_10/image.png.5dfbea075ae44a18aaed08d0b8a702a4.png" title="Enlarge image" data-fileid="12450" data-fileext="png" rel=""><img alt="image.png.5dfbea075ae44a18aaed08d0b8a702a4.png" class="ipsImage ipsImage_thumbnailed" data-fileid="12450" data-ratio="67.62" width="315" src="<fileStore.core_Attachment>/monthly_2019_10/image.png.5dfbea075ae44a18aaed08d0b8a702a4.png"></a> </p> </div>
See here
https://forum.piriform.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/
Nergal, Thank you very much for the reply. Will read over this.
I have been unable to update my free CCleaner for some weeks. I get the message "error opening file for writing". I have tried the obvious such as uninstalling and reinstalling, but nothing fixes it. I run Windows 10 on a laptop with the latest upgrade
1 hour ago, MargaretLBA said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> I have been unable to update my free CCleaner for some weeks. I get the message "error opening file for writing". I have tried the obvious such as uninstalling and reinstalling, but nothing fixes it. I run Windows 10 on a laptop with the latest upgrade </p> <p> </p> </div>
See the link I put in two replies up
10 hours ago, Nergal said:<div class="ipsQuote_contents"> <p> See the link I put in two replies up </p> </div>
Yes, I read that before I posted and tried those. So far nothing has worked. But I am also having issues with my scanner. It seems to have been from the latest Windows upgrade.
1 hour ago, MargaretLBA said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Yes, I read that before I posted and tried those. So far nothing has worked. </p> </div>
Try the CCleaner Slim installer if you haven't tried it yet, some antivirus' don't like the bundled extras that are in the Standard installer:
8 hours ago, MargaretLBA said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Yes, I read that before I posted and tried those. So far nothing has worked. But I am also having issues with my scanner. <strong>It seems to have been from the latest Windows upgrade.</strong> </p> </div>
Check that in Settings>Apps & features you have 'Choose where to get apps' set to 'Anywhere'.
There was a glitch in one of the recent Windows 10 updates that, for some people not all, had set this to 'The Microsoft Store only' - which meant they couldn't download/install anything that didn't come from the MS store. Setting it back to 'Anywhere cures that problem (If it is what is affecting you).
Sure glad I didn't pay for pro. Tried the 14 day trial but half way through it calls for IE or enable Java and will not install. Does the world live and die by IE? It is not even on my Win 7 pro. Have not used IE since about when Fire Fox came out, 20 years maybe. I only use Fire Fox and Java Script is enabled.
Ken
Ken,
You've posted on a year old thread but not to worry.
I believe that your problem is that you are still using Windows 7 and the Standard CCleaner installer needs later technology.
CCleaner still works fully on Win7 but you will need to install the latest CCleaner on Windows 7 by using the 'Slim' installer which doesn't contain the advertising screen(s) that Win7 doesn't like.
You can find the Slim installer here, third one down:
On 07/04/2020 at 06:31, nukecad said:<div class="ipsQuote_contents"> <p> You've posted on a year old thread but not to worry. </p> <p> I believe that your problem is that you are still using Windows 7 and the Standard CCleaner installer needs later technology. </p> <p> CCleaner still works fully on Win7 but you will need to install the latest CCleaner on Windows 7 by using the 'Slim' installer which doesn't contain the advertising screen(s) that Win7 doesn't like. </p> </div>
Sheesh! I didn't have this problem till last Tuesday. Just lucky I guess.
13 hours ago, jopa66 said:<div class="ipsQuote_contents ipsClearfix" data-gramm="false"> <p> Sheesh! I didn't have this problem till last Tuesday. Just lucky I guess. </p> </div>
@jopa66: you too have posted on an old thread about an old version of CCleaner ? . If you're having some problems with the latest version (~30 releases later) then it's probably best to start a new thread (or join a more recent one) with specifics to see if someone can help you out.