Software Updater freezing

Re: CCleaner Professional

Software Updater is not working properly. It freezes when trying to update Microsoft Visual C++.

What’s the next step please?

Thanks

As this is ccleaner 6 the software updater won’t be changed. However I had trouble updating those ms visual c (specifically the 32bit one) using ccleaner 7.
Download and install both x64 and x86 from

And rescan ccleaner.

Thank you!
I’m 68 years old and not savy on computer tech. My desktop has 64 bits, which link is best for me to download please?
I go to your link and overwhelms me with so much information at once.
Thank you!

This is my desktop pc info under CCleaner:

How do I get CCleaner version 7 please?

On the left index select the circled item

Then download and install the two circled here

Hello, Nergal,

I’ve done everything you’ve suggested including installing V7. I still have issues when updating Microsoft apps. Please see attached.Ccleaner V7 gives me ERROR 4

Thank you so much for your help. It means a lot to me.

UPDATES AS OF 06/22/26
Re: Computer desktop crashes during Resolve Issues with Ccleaner V7

Since I downloaded Ccleaner version 7, I’ve been having issues with my desktop crashing at the same spot when CCleaner is at the “Resolve Issues.” At this point, I have to restart my desktop and try again which it happens at the very same spot at the start of Resolve Issues.

Can someone please help me solve this issue? Please see screenshots.

Thank you.