Scan not completing

Recuva
1

I just downloaded Recuva and when I click on scan it only progresses to 21% and stops. Am I doing something wrong?

Lynn

2

No your doing just fine, there seems to be a bug occuring for a few people...

I encountered this error and fixed it by running a chkdsk on the problem drive.

You can try if you like:

Click start

Click run

Type cmd

Click OK

Type chkdsk C: /F /R /X

(If the problem drive is not C then just change the C: above to the correct letter)

When asked if you want the scan to run on restart Type Y then Press Enter

Manually restart your machine and let it do the scan, report back any errors it fixed, so that the developer might see.

3

Tried the fix but it didn't work for me and i get the same results with 18th July 07 - v1.02.091 Beta version.

4

Sorry I cant think of anything else to try right now

You could try running recuva in debug mode:

Find the recuva shortcut, right click, click properties at the end of the text in the target box after the quote type /debug click ok

 "C:\Program Files\Recuva\recuva.exe" /debug

note the space between " and /debug!

Now run it again from that shortcut, if recuva crashes it should leave a debug text file in the recuva install directory.

Copy and paste the debug report in a reply to this post.

5

Debug mode error log

[2007-07-23 09:26:19] [iNFO ] Recuva v1.02.091

[2007-07-23 09:26:19] [iNFO ] System Info: MS Windows XP SP2, AMD Athlon Processor, 511MB RAM, NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation)

[2007-07-23 09:26:20] [ERROR] Exception: DriveNamesEnumerator.cpp(46) : The device is not ready.

For further info i have now run Recuva on 3 different computers and they all fail on the drives after running Webroot Windows Washer - "Free Space washer" has been applied to them.

6

Thanks for the error log, we'll be looking into this issue shortly.

MrRon

:)

7

I've just posted this in the Bug Reporting section.

Might not work for you, but then again ......

8

The next release of Recuva fixes the issue related to Windows Washer, so my advice is to watch this space for news of the first full release.

:)

MrRon

9
For further info i have now run Recuva on 3 different computers and they all fail on the drives after running Webroot Windows Washer - "Free Space washer" has been applied to them.

I also used to use the WW free space washer but gave up on it when it started taking 1 second to wipe a drive and then saying it had wiped all the free space on a 5GB partition (any partition/drive).

That was some time ago though. Did your WW have that fault Nick?