I have been getting emails saying my subscription is about to expire but it’s actually not. The emails look very legitimate, with the offer of getting 2 years for the price of 1 and I would like to just draw attention to the fact that they’re out there.
Hi @Gillybet,
We would like to sincerely apologize for an error in our recent email campaign. The message you received did not reflect the current status of your license and incorrectly suggested an expiration. We will do our best to ensure license details are communicated correctly in the future.
That said, the offer included in the campaign is still valid for you—and it represents the best deal available on our top product.
Thank you for your understanding, and we appreciate your continued trust in us.