Each time I run the cleaner, it reports that 5.00 MB has been deleted; (Internet Explorer Temporary Internet Files- 5121 - 1 File) but as many times as I run the scan, the same file, the same size, the same message just keeps reappearing over and over again. I wonder if this file is actually being deleted or is stuck in some "time warp" somewhere. Anybody have any fixes or ideas?
Hello Jerseylinda and welcome to the forum. First, I think you should review all of your settings for Internet Explorer. The instructions are here: http://www.piriform.com/docs/ccleaner/ccleaner-rules/windows-tab/internet-explorer-files
Second, check to see if any files are excluded from cleaning. The instructions are here: http://www.piriform.com/docs/ccleaner/using-ccleaner/excluding-files,-folders,-and-registry-entries
Third, check the settings for cleaning or saving cookies. The instructions are here: http://www.piriform.com/docs/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep
Fourth, check the settings for cleaning flash cookies. The instructions are here: http://www.piriform.com/docs/ccleaner/ccleaner-settings/cleaning-flash-cookies
And last, not to scare you, have you scanned your system for viruses and malware lately? You might be dealing with something that does not want to be deleted so easily. Has Internet Explorer been working without any problems? Do you have any new toolbars you never had before? Again, not to scare you, I just thought of this as a potential problem, something to check into if all else fails.
Delete your tempory internet files from within Internet Explorer then see what happens when you run the cleaner.
What is your operating system?
Do you have only delete temp files older than 24 hours ticked in ccleaner-options-advanced?