Request for refund

CCleaner for Windows
1

Dear developers, hello

I forgot to cancel the auto subscription,I have emailed the customer service team for a refund,but I still have not received any reply .I am concerned that the refund may not be completed within the 30-day period, so I kindly request that my case be processed as soon as possible.

My Cleverbridge reference number is 512712437

2

Hi @Nightmoon,
I have found your support request and asked the team to prioritise the case.
If you have not received a follow up from them within 24 hours, please message me back so I can investigate this further.