I have recently encountered difficulties with the removal of DLL files from the registry, which has meant that I cannot now backup data through Norton and connot use a second email account of the same pc. the missing DLL files seem to be:
wbemcomn.dll
provthrd.dll
framedyn.dll
there may be others, but Norton says these are definately needed.
I have tried to reinstall from the CCleaner regisrty backup files but this does not work either.
Can anyone help with this issue please?
Try a repair install of the affected software.
Try a repair install of the affected software.
I tried this (twice) with help from Norton Symantic. It did not work. Now my Norton subscription is due for renewal. How can I get my pc back to how it should be?
wbemcomn.dll
provthrd.dll
framedyn.dll
They may be missing, but Registry cleaning would not have deleted the files, only registry keys/values that referred to them.
I strongly suspect you still have your system files where they belong,
it is just Norton and Norton's registry keys that are corrupt.
I suggest you go back to Norton for advice, but my inclination would be full removal of Norton. see
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US
Then you have a chance of a fresh install of Norton which should overcome your current problems,
or alternatively many of us would applaud a decision to start afresh with anything but Norton.
Your choice.
Try a System Restore and select a date prior to running CCleaner.
Richard S.
Looks like the original poster waited 7 months before replying to this thread
lol I didn't notice that, it's all DashaLC fault.
Richard S.