I have spent 6 hours trying to chat with an agent. Is there any way to contact anyone?
There is only the ‘Live chat’ these days - did you get no reply at all, or did you get the bot but it wasn’t passing you to a human?
Hi @mwarichak,
Our records show that the virtual agent is transferring you to a live agent and informing you that there may be a short delay in connecting. It appears that the chat is being ended before the live agent can join.
Please try our chat service again and remain connected until a live agent is available to assist you in resolving your issue.
If you continue to experience issues, please message me back.