I use the free version. Whatever I do, CCleaner points out 600Mo to delete from a dropbox. However, the recycle bin is empy and nothing is to be deleted. I deleted and reinstalled the Dropbox, without success What’s next?
It sounds like you have a corrupted Recycle Bin, it happens but luckilly it’s an easy fix.
See here for why it happens and how to fix it:
Hi there, unfortunately, does not work. I tried it previously and the answer is : " the specified file cannot be found". Another hint (maybe after more beer)?
Sorry, so it’s not actually saying the 600MB is in the Bin.
(I had focused on your thread title about the bin).
So the 600Mb are supposedly in a dropbox and not in the bin? Is that an online dropbox?
Can you post a screenshot what you are seeing, ie. just where CCleaner is showing you that?
So that is saying it’s the bin, but you say that deleting the bin, and letting Windows create a new one, hasn’t cured it.
Which leads me to believe that you may have more than one drive in this computer, is that correct?
If so then it’s probably the bin on a drive other than your OS drive that is corrupted. (Each drive will have its own recycle bin).
In which case you need to run the fix again but this time specify a drive letter other than ‘C;’
For example if you also have a ‘D:’ drive then: rd /s /q D:$Recycle.bin
Sorry, still ,does not work. I have 2 external drives, where it says : “cannot find the folder”, and no partition on my laptop.
If the external drives are connected then unplug them one by one running CCleaner after each, and see what CCleaner says then.
That should tell you if the bin in question that CCleaner can’t empty is on one of the external drives, and if it is then which one.
same answer, no folder avaialble for each driver…
do you have explorer set to show hidden system files?
That isn’t what I asked.
I asked if the junk in a bin is still found by CCleaner if the external drives are unplugged.
Sorry, misunderstood. I had tried it before, without success.
Yes I have, and checked the Recycle.bin which was empty.
If the bin shows as empty when no external drive is plugged in, but then shows a bin with files in it when an external drive is plugged back in, then the bin that has the files, or is corrupted, is on that external drive that you have plugged back in.