Recuva doesnt see Android Storage

Recuva
1

Hi

I have an HTC One X and want to recover some files, but Recuva doesnt 'see' the phone as a storage device even though Windows does.

The problem I have is that duing cut and paste Windows or the phone lost the files. They didnt move and no longer appear on the phone either through the phone or windows explorer.

Can anyone help.

Thanks in advance.

2

does the phone get a drive letter or is it mounted as a mtp

3

Hi Nergal

Thanks for the reply. I have looked up MTP ( a new term for me) and I am not sure if it is MTP but the phone does not get a drive letter just shows as + (icon) HTC One X

4

yup that's showing up as a media transfer device. Recuva can only work on mounted (drive letter assigned) devices.

this is gotten HTC ONE V but the principle is this same

[brokenlink]

when given the choice choose disk drive

5

Nergal I get a 403 forbidden on your link.

Is this one better?

http://www.htc.com/in/support/howto.aspx?p_id=439&id=167187&p_name=htc-one-v

6

odd, but yes. My link removed now

7

Thank you both for your time. It seems that the video files I lost when trying to transfer to my pc can not be recovered as all the recovery software I have tried does not appear to work with MTP connections.

8

all the recovery software I have tried does not appear to work with MTP connections.

I read that switching disk drive\MTP modes was possible with HTC One X running Android 4.0 firmware but HTC removed it in 4.1.

9

I connected my 2-Bay NAS and mounted one of the drives in Windows 10 but still, Recuva doesn't see it. I just posted this issue as a new thread actually. Are you sure Recuva will see ALL disks mounted in Windows 10/11?