Recuva doesn't finish scanning or show undeleted files

Hello,

my external harddrive recently came corrupted. The software is in such bad shape that I'll probably have to format it, but I wanted to save my files first.

I tried to let Recuva recover my files, but two things go wrong every time:

- It finds 8 files and then sticks on 0 % progress permanently.

- When it does find files, they are ancient deleted ones instead of the undeleted files I need. And yes, I have properly selected the option for searching undeleted files.

If anyone could help, that'd be great. I don't want to lose all my files.

Come on, people, I really really need help. This thread has been floating around for a few days now.

Uncheck deep scan

Why are you searching for Undeleted Files ?

Is it possible that you are forcing Recuva to attempt recovery of a protected system file ?

I suspect that Windows might keep Recuva waiting for ever if it was attempting to access Pagefile.sys :wacko:

Uncheck deep scan

It never finds files when deep scan is unchecked.

Why are you searching for Undeleted Files ?

Is it possible that you are forcing Recuva to attempt recovery of a protected system file ?

I suspect that Windows might keep Recuva waiting for ever if it was attempting to access Pagefile.sys :wacko:

Thanks for your reply.

I'm searching for undeleted files because my external hard drive is corrupted, but the files are still on there. I don't think my external harddrive would have protected system files on it. Are there any other reasons this could be happening?

So with deep scan unchecked and undeleted checked it finds nothing?

I don't think my external harddrive would have protected system files on it. Are there any other reasons this could be happening?

Your operating system(s) and whether your external drive is FAT32 or NTFS could be reasons.

It has no relevance to me so I have forgotten precise details,

but I think that if an external drive receives files from one user on an XP system then another user on a Windows 7 System may be prohibited from access,

or it might have been the other way round, or something else of this nature.

So with deep scan unchecked and undeleted checked it finds nothing?

Yes.

Your operating system(s) and whether your external drive is FAT32 or NTFS could be reasons.

It has no relevance to me so I have forgotten precise details,

but I think that if an external drive receives files from one user on an XP system then another user on a Windows 7 System may be prohibited from access,

or it might have been the other way round, or something else of this nature.

My operating system is Windows 7, and I've never used the external harddrive on another computer (it's fairly new). It's an external harddrive with two partitions; a FAT32 one and a NTFS one. It's basically pretending to be two seperate harddrives.

C'mon, people. Can Recuva not save me from this one?

A screen shot showing all the details that "Windows Disk Management" can give on this drive might possibly lead to a solution.

A screen shot showing all the details that "Windows Disk Management" can give on this drive might possibly lead to a solution.

Do you mean this? http://img809.imageshack.us/img809/7941/e5ki.jpg

As stated, it's a 1 TB external harddrive with two partitions. One NTSF, one FAT32. The NTSF (S:) one is the only one I actively used. Windows says both partitions are healthy, even though I know they're not.

Please try again with ALL the information,

i.e. not just the picture showing F: followed by S:

but also all the text shown under the headings Volume; Layout; etc. etc.

Why do you imply that F: is healthy ?

Are you attempting to rescue files on F: or S: or both,

and what are you saving them to.

Oh. Oops. Let me try that again: http://img35.imageshack.us/img35/4770/46zu.jpg

It is a Dutch version of Windows. It says 'in orde' next to everything, which means 'okay', 'fine' or 'in order.' I believe English versions of Windows use the term healthy, so that's why I implied it.

I am attempting to save files from S, but because it hasn't even been able to scan properly, I can't save them to anything. I want to save them to my computer's internal hard drive.

Windows uses the word healthy but has no idea what that word means to us humans :(

Your translation is correct :)

You started this topic one month ago with the thought you might have to format the drive and abandon your files.

I suggest that you first try this recovery suite which includes both "Data Recovery" and "Partition Recovery" modes

http://www.softpedia...uite-Home.shtml