Recover data from external hard drive

I have a Maxtor OneTouch4 external hard drive that is malfunctioning

and my computer no longer recognizes it.

When it worked...it was shown as being in Drive F...now, there is no

drive F showing. It's plugged in via a USB cable. When its connected,

a message appears saying that the USB device has malfunctioned.

My question...

How can I use recuva to recover the files from this external hard drive

if my computer doesn't recognize the drive?

Is it possible?

Does it work on another computer?

Try a different USB port.

If that fails keep it connected to the USB port and open Device Manager "Start","Run" devmgmt.msc

Do you see any yellow markers, can you "Update Driver..." for the faulty device??

Richard S.