Program stops in middle of cleaning

Here is the error report. What can I do about this. Thanks

Microsoft C++ Exception
CCleaner v3.20.1750
MS Windows 7 64-bit SP1
Intel Core i7-2600 CPU @ 3.40GHz
12.0GB RAM
Intel HD Graphics
ID=-1
PR=0
DA=
RK=
RU=32
CK=0
SK=
VK=
VA=N_MOZ_HISTORY
CR=98
PF=0
EI=0
FL=103
IIT=0
FI=-1
SI=0

This tells us very little. Does this occur everytime you clean

Without a ccleaner debug report (see thread at the top of the bugs board) it's not entirely clear this is the the issue, but since the ms crash report says moz history, I'm going to suggest that firefox or other mozilla based software is not exited or still is running in the background of Windows.

Exit all mozilla based software Open task manager

Go to the processes (or details) tab

Look for firefox.exe or plugincontainer.exe and any other mozilla software (seamonky,thunderbird, pale moon, etc) when/if found end the task and try a clean.

If that doesn't work, then run a debug and post the resulting file to this thread

you are using a very old version.

the latest is v4.14.4707

upgrade and see if that helps.

you are using a very old version.

the latest is v4.14.4707

upgrade and see if that helps.

Good catch I missed that