program crash

the defraggler program crashes with the following message:

Problemereignisname: BEX

Anwendungsname: Defraggler.exe

Anwendungsversion: 1.20.0.201

Anwendungszeitstempel: 4c177ef2

Fehlermodulname: Defraggler.exe

Fehlermodulversion: 1.20.0.201

Fehlermodulzeitstempel: 4c177ef2

Ausnahmeoffset: 000d7ee0

Ausnahmecode: c000000d

Ausnahmedaten: 00000000

Betriebsystemversion: 6.0.6002.2.2.0.256.1

Gebietsschema-ID: 1031

Zusatzinformation 1: a69c

Zusatzinformation 2: 29a785cb11556e4b3fd0e864b164133e

Zusatzinformation 3: 78e1

Zusatzinformation 4: 124c4ca4c861bdec3f448dbaeaff0b85

System : windows vista ultimate 32

Has anybody any idea ?

Thanks a lot

forumfan

Perhaps you could run defraggler in debug mode and attach the log here in a post.

http://docs.piriform.com/defraggler/troubleshooting/running-defraggler-in-debug-mode

Perhaps you could run defraggler in debug mode and attach the log here in a post.

http://docs.piriform.com/defraggler/troubleshooting/running-defraggler-in-debug-mode

Hello,

thanks for the answer.

I will attach the debug file. The program is crashing still with BEX.

Perhaps, You can find the reason.

Thank You.

didi

Defraggler.exe.1_20_2012010-06-22_14-19.txt