Problems after cleaning

OS = W7 64 Pro

I started having this problem a couple weeks ago. I updated CC and then ran it. The next day, wmvs and Youtube vids could not be played. I ended up diong a sys restore, problem solved until I ran CC again. Same thing. Updated CC and checked Adobe off the list to clean. Worked fine until now...again no wmv or Youtube. CC has been wonderful up until this. Any ideas? Thanks in advance! :)

Have you been using the registry cleaner???? I suspect it has something to do with that.

If you have, please do another system restore and the next time you run CCleaner, refrain on using the registry cleaner. See if that seals the problem.

Have you been using the registry cleaner???? I suspect it has something to do with that.

If you have, please do another system restore and the next time you run CCleaner, refrain on using the registry cleaner. See if that seals the problem.

Yes, and it is the free version. Is it just simply going into the Registry section and unchecking everything?

Why is it suddenly doing this after working so well? I've used CC for several years with no issues.

Well to correct what you're saying, what do you mean its the "free" version??? CCleaner has always been a freeware and no paid version of CCleaner exists and those that are paid are rather fake or counterfeit versions.

Where did you download the CCleaner version you are using now??? The only trusted sites to download CCleaner would be ccleaner.com and filehippo.com, any sites besides those two are risky.

Also, the version of CCleaner you use may have some bugs that were not present in earlier versions you used.

I suggest, you do not run the registry cleaner at all at this point.

Also look into the possibility that this is the work of malware.

Well to correct what you're saying, what do you mean its the "free" version??? CCleaner has always been a freeware and no paid version of CCleaner exists and those that are paid are rather fake or counterfeit versions.

Where did you download the CCleaner version you are using now??? The only trusted sites to download CCleaner would be ccleaner.com and filehippo.com, any sites besides those two are risky.

Also, the version of CCleaner you use may have some bugs that were not present in earlier versions you used.

I suggest, you do not run the registry cleaner at all at this point.

Also look into the possibility that this is the work of malware.

Doh! Slip of the mind about the "freeware" bit. Knew that...was thinking about something else. I've only DLed from filehippo.

Won't run it and will check for malware. Thanks.