Pro 7 upgrade updates

[hh33]

I agree that Pro 7 is unwelcome, and i have successfully reactivated 6.39. However, as others have mentioned, attempts by CCleaner to download 7 continue, despit multiple deletions of relevant files. In particular, I have been unable to delete CCleaner\temp_update, through CC or otherwise.

Users become pissed off when the geeks insist that their way is the only way, and that is what is happening here. There are other cleaning apps, and it is time to turn to them.

[THOS]

I also would like to go back to v6. Plus my upgrade key is not accepted in v7. The old version was far better.

[hazelnut]

To go back to 6.39 read and follow the steps in the post here (Click on How to rollback from v7 to v6.39)

How to Roll Back from v7 to v6.39

We now have numerous posts from users dissapointed with the new v7 and asking if/how they can roll back to v6.39. Whilst normally I would say that you should use the latest version that works on your machine I also believe that you should have the choice to roll back from a major feature update. Particularly if/when that update is flawed. So here is how to do it using the official v6.39 installer. Uninstall CCleaner v7. Download a v6.39 installer here: https://download.ccleaner.com/ccse…

[THOS]

Thanks for the 6.39 installer. I still wonder why my Pro upgrade has been deleted when upgrading to v7. Do we have to pay every time there is an upgrade?

Edit: I installed 6.39 but every time I try to launch it I only get a window that demands I upgrade to v7. How do I stop this.

[hh33]

I receive a popup at least once a day to update to 7, despite my best efforts to delete any files related to an update. Why is this happening? How can it be stopped?

Will I receive a refund for time remaining on my subscription if I cancel CC now?

[nukecad]

@THOS

Edit: I installed 6.39 but every time I try to launch it I only get a window that demands I upgrade to v7. How do I stop this.

@hh33

I receive a popup at least once a day to update to 7

Have you followed the instructions in the rollback thread?

Did you ‘Run CCleaner’ from the last page of the v6.39 installer and turn off the Automatic Updating by unticking the boxes?

[THOS]

The issue is… that I can’t get to that page. All I get is the update to v7 window nag. Version 7 wants me to pay again for my subscription that’s only 1 month old. Very disappointed.

[hh33]

Thank you for the advice, but I had already unchecked the boxes you mention, to no avail. I also have deleted two files contained in a “temp_ccupdate” folder, one of which appears to be the v.7 update, but again the popup doesn’t stop..I have now deleted that folder, along with the “setup” folder which contained only one file with a .def extension, and I will post again if there is anything positive to report.

[nukecad]

@THOS

The issue is… that I can’t get to that page. All I get is the update to v7 window nag. Version 7 wants me to pay again for my subscription that’s only 1 month old. Very disappointed.

I see, try the following:

Uninstall the CCleaner apps currently installed on your machine. you might have both CCleaner 6 and CCleaner 7 installed.
Go to C:\Program Files and delete the CCleaner folder and the Piriform folder.
Restart (not Shutdown) your machine.

Now try installing CCleaner v6.39 again, running ccleaner from the installer when it asks and turning off the automatic updating.

PS. We have seen instances of CCleaner7 not picking up existing licences and asking for activation, but if you already have a licence you can just go to Settings > My Subscription and enter your existing key to activate it.

[nukecad]

@hh33

Thank you for the advice, but I had already unchecked the boxes you mention, to no avail. I also have deleted two files contained in a “temp_ccupdate” folder, one of which appears to be the v.7 update, but again the popup doesn’t stop..I have now deleted that folder, along with the “setup” folder which contained only one file with a .def extension, and I will post again if there is anything positive to report.

Let us know if that has done the trick for you.

If not then I suggest the Uninstall, dlete folders, Restart, Reinstall v6.39 as in my post above this one to THOS.

[THOS]

For me, this worked. V6 will recognize my activation code, but v7 still will not. As long as I can stay away from v7, CCleaner will work for me. Thanks for all the help.