the add said totally free antivirus and malware removal so i downloaded ccleaner and sure enough, they are liars! after i downloaded this whatever it is, i thought i was going to get free service but when it downloads you cant get ccleaner service unless you pay! biggest false advertisment ive ever seen. i will discourage others also to not download its a waste of time and they are liars!!
CCleaner is free.
Download it from here (slim build has no added toolbars)
https://www.ccleaner.com/ccleaner/builds
Perhaps you were referring to Avast which can come bundled with the full installer.
Where did you download from?