Joe … 
Today I got an email from CCleaner.
They’re offering their user-support email address … support@ccleaner.com
But they also warned that, given the que size, it will take them a long time to reply.
Maybe before the decade is over. Just maybe.
You’re right, this world is up-side down.
OMG, we’re on the same boat. My life is just like that.
Years wasted trying to find a different way to do the same thing, CORRECTLY.
The system is broken to te core. Even the gods can’t get it together.
As you know, a few members left the Galactic Federation.
Free and paid products suffer the same flaws. Dam if you pay, and dammed if you don’t.