Performance Optimizer start failed

CCleaner for Windows CCleaner Windows Help Requests
1

If I try to start the Perfomance Optimizer an error message occurs like

"something went wrong - the service necessary for this funktion could not be excecuted" 

(my translation from German to English - sorry if it's not correct"




Any idea how to solve the problem?

hc_014.jpg

2

it sounds like you have somehow disabled the "CCleanerPerformanceOptimizerService."

try re-enabling the "CCleanerPerformanceOptimizerService" service and see if that resolves the problem.

3
27 minutes ago, redwolfe_98 said: 
<div class="ipsQuote_contents">
	<p>
		it sounds like you have somehow disabled the "CCleanerPerformanceOptimizerService."
	</p>

	<p>
		try re-enabling the "CCleanerPerformanceOptimizerService" service and see if that resolves the problem.
	</p>
</div>

Thank you redwolfe_98 

Please can you help how to enable the mentioned service?


I didn't find an entry in autostart. There was only one deactivated entry for "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR




Should I de-install CCleaner and re-install it?

4
6 hours ago, PeterOhneAngabe said: 
<div class="ipsQuote_contents">
	<p>
		Should I de-install CCleaner and re-install it?
	</p>
</div>

yes, i think that would be a good idea.

the "CCleanerPerformanceOptimizerService" service is a "service" so you should see it listed along with the other "services."

"CCleanerPerformanceOptimizerService" should be set to "manual" start.

5

Problem was solved by uninstall and re-install CCleaner