Hi,
I have CCleaner Professional v6.37.11523 (64-bit) and it tells me it is finding 4 outdated apps (see picture below):
The Outdated apps line is greyed out, so I cannot find which are the apps I need to update, neither can I expand out the list to switch some off (to update them manually) and update the others using CCleaner.
Clicking on ‘Skip for now’ appears to do nothing and ‘Resolve’ does nothing!
Any suggestions, please?
Cheers in advance!
To start with it is saying there that you may not be connected to the internet - and if you aren’t then the software updater can’t check the databases for any updates.
If you are connected to the internet then that may be a connection issue with your Antivirus app or your Firewall settings.
Make sure that you are online, and also try using the ‘Software Updater’ tool on the side menu instead of using Health Check.
If still no luck then it’s probably an AV/Firewall block, and you will need to let CCleaner through the blocking. Please tell us what AV and/or other Internet Security you are using.
