Notification problem / Inconsistency

Computer Help and Discussions The Lounge
1

There is problem with the notifications from this forum. This problem has surfaced since the latest CCleaner forum software was installed.

- When I receive an email notification for a new post or or for a new Private Message then I receive only 1 email. But I also receive every now & then an email called "Your CCleaner Community Forums digest" and every "digest" Iis received by me twice (when sent).

- No, I didn't change any settings for the notifications after the last forum software was installed. So, it could be that the forum gets "confused" by the old settings.

2

Below a picture of the emails I received today in my emailprogram (Outlook Express Classic) from the CCleaner forum. I received this ".......... Forum Digest" twice. While I receive other notification email(s) only once. The good folks here at CCleaner should investigate why this happens only in this particular situation.

Screenshot_40.png

3

- It seems the problem (as described above) has been solved. Only a few minutes ago I received another "Forum digest" notification email but this time I received this email only once. I will keep an eye on this problem to see if this problem REALLY been solved.

- By posting this message I expect to receive another "Forum Digest" tomorrow. If tomorrow I receive only 1 "Forum digest" then I think I can safely assume that the problem has been solved for good. Other visitors of this forum will also benefit from this forum software improvement / fix / tweak / ..........

4

TBH Willy it is only you that is reporting it.

I'm not sure if that's because it's specific to your particular (email) setup?

or if maybe others see it but aren't bothered by it. (It's easy enough to delete an extra email).

5

- I thought there were more people who had the same problem. But perhaps those people / visitors didn't report the odd behaviour ? I don't know.

- I don't think I want to blame my email setup or email program. Yes, there was a recent update for my emailprogram but I installed that update before I started this thread.

6

- And I didn't change any of the settings in my email program in the last say week. No, all things considered I do think the folks here at CCleaner.com "tweaked" the forum software (a little bit). Just enough to make the problem go away.

7

- It certainly seems that the double notifications problem has been fixed. In that regard posting this problem in this sub-forum has helped to fix the problem.

8

- No, the problem hasn't been fixed. I just received 2 notification emails ("Forum Digest") again, as a result of my previous post in this thread.

- I still have one or two ideas why this behaviour occurs. But that requires a bit more time. I need to dig a little deeper and check a few things.

9

- Another post meant to trigger another notification email.