I paid for Ccleaner professional, I have not received my confirmation email nor have I received the license code, Email used was (This email). Whenever I ask for my license key you only send me the one bought 2024 and before that. The funds have been pulled from my bank account. I am unable to get contact from any living person exept bots.
Normally I would say that you need to raise a support ticket for this issue, however -
The Support servers are down today, it’s been reported but we have had no feedback yet and have no idea when they will be working again.
When they do come back online:
You can raise a support ticket by using the form here: CCleaner Support Community
However you should note that support are slow to answer these days and it can take a week or more for a registered customer to get a reply.
Further you should note that the automatic support queue works off email addresses.
If the email you use when sending the form is not showing as registered to a current valid licence then you may not be seen as someone who has (currently) paid for support.
As an apparent ‘non-payer request’ your request will be non-priority and it may be a very long time (month or more) before the system even shows your request to a support person.