Not received my cashback and its been over 30 days

CCleaner for Windows
1

Anyone else waiting for their cashback ?

2

Hi,

Yes, I applied for it in Sept - after renewing my CC Professional. No confirmation given or money refunded. Applied again in Dec (23) and received an email:

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									<font style="color:rgba(0,0,0,0.75);">Dear</font><span> </span>
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								<p style="color:#333333;font-size:16px;">
									<font style="color:rgba(0,0,0,0.75);">Thank you for submitting your cashback claim.</font>
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								<p style="color:rgba(0,0,0,0.75);font-size:16px;">
									You should receive your cashback via your original payment method, within 30 working days.
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								<p style="color:#333333;font-size:16px;">
									<font style="color:rgba(0,0,0,0.75);">If you have any questions please click<span> </span></font><a href="https://email.ccleaner.com/3S7U-1HATO-5UW79A-ZQ7II-1/c.aspx" style="background-color:transparent;color:#0c93e4;font-size:16px;" rel="external nofollow">here</a>
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									Not received it, and clicking on "here" takes me to the usual Q/A - but nothing relating to the claim.
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3

@ChiefMouser@Diesel33 I've flagged this up for a staff member to take a look for you.

4
On 16/03/2024 at 13:03, ChiefMouser said: 
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		Anyone else waiting for their cashback ?
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Hi @ChiefMouser & @Diesel33, 

Please email support@ccleaner.com and send me a message here when you have done this so we can advise you directly on your Cashback claim.


Thanks <span class="ipsEmoji">?</span>