Hi, I kept getting notifications my license was expiring so I purchased a new license and applied it but it wiped out the remaining 2 months of my old license. I sent a customer support request via the link within the Ccleaner program which states you'll get a confirmation email, which I didn't. That was a good few days ago now so I sent another request today and again no confirmation. When I look at Ccleaner website I can't see that you can even contact customer support anymore. Is something going on at this company? How do you get support? Thanks.
Thank you for the link but I have submitted via that form twice now without confirmation or reply. What is the current wait time? Thanks.
I have asked admin staff to take a look at your post. (although it is the weekend now)
Many thanks ?
Hi @Iandswift,
I have requested our support team to follow up on your support request and you should receive an email soon.
If you don't receive an email within three days please message me back so I can follow up on this for you.
I'm still waiting for so-called Support to answer my query submitted some seven weeks ago. Regular reminders have been sent but the response is always the same - zilch. Do they actually exist or are they just a black hole?