Not detecting files that other software can

Recuva
1

Hi, one of my SD cards corrupted, and I was forced to reformat. When Recuva scans I can see that it detects over 1000 photos but for some reason when the scan finishes I only see 7 thumbnails and below it saying 1000+ photos have been ignored.

Why is that?

I downloaded a trial of Remo Recover and once the scan is finished I see all the photos and the previews, so I know they are there.

Would love some help as a client will be on my back if I've no way to retrieve these files.

Thanks

Naim

2

Try checking Show Non-Deleted Files. As you have clients, you should have a Recuva licence which entitles you to direct support from Piriform.