Hello there,
I’ve tried the free trial recently (like everyone else I suppose). I’ve canceled it a few days before the end, but it seems like it didn’t work. I had to pay my year’s subscription and I didnt want to. I’ve tried to reach the support twice for a week now, and no reply. I kind of hope to have an answer in here, because I saw someone with the same problem which got resolved.
Thank you for your time.
Hi @Neighley,
I have found your support request in our system and asked the team to prioritise your case.
If you have not had a follow up from the team within 24 hours, please message me back so I can investigate this further.
Would you be able to assist me also? thanks
Hi @Roo,
I have found your support request and asked the team to prioritise the case.
If you have not received a follow up from them within 24 hours, please message me back so I can investigate this further.
Hello,
I have suffered the same issue as when I click to manage my account it asks for my email and my “CleverBridge reference number” but I cannot find this number anywhere in my email. I don’t want to pay for a years subscription, so I am asking for help here. I do not know if it is possible or not, but is my account able have this free trail removed so i do not have it and wont have to pay anymore for the years subscription as I don’t want to purchase it.
Please help. I will try to reach support in the meantime.
Thanks for your time.
Try here @sbloofnn